The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Fireplace
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Business
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
79 Massetts Road,
Horley,
United Kingdom,
Surrey
Map view
79 Massetts Road,
Horley,
United Kingdom,
Surrey
City landmarks
North Terminal
1.9
km
9 Riverside
Riverside Garden Park
950 m
Horley RH6 9PN
Thunderfield Castle
2.2
km
Museum
Gatwick Aviation Museum
3.5
km
TeamSport Go Karting Crawley
3.9
km
Arsenal Road
Victoria Tower
6.5
km
Nearby
Church Rd
Church of St Bartholomew
270 m
Restaurants
Ye Olde Six Bells
280 m
Church Road
Harriet's Restaurant
520 m
Longbridge Roundabout Airport Inn Gatwick
Golden Phoenix
490 m
2 Church Road
White Lotus Thai Restaurant
610 m
167 Victoria Road
Taj Balti House
610 m
169 Victoria Road
Blacks Burgers
630 m
59-61 Brighton Road
Fortune Garden
660 m
Massetts Road
Zeno Restaurant
740 m
13 Massetts Road
Curry Inn
750 m
5 - 6 Massetts Road
New Fort Raj
800 m
74 Victoria Road
Costa
930 m
Brighton Road
Costa del Sol Tapas Bar and Restaurant
930 m
63 Victoria Road RH6 7QH
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Close to airport
Convenient location
Cramped rooms
Average dining experience
6.2/10
Nice
Rooms
6.2
Location
7.5
Service
6.2
Dining
5.0
Guest reviews
6.2/10
based on 6 reviews
7.2
7.2/10 based on 2426 reviews
Eileen
United States,
March
2024
6.0/10
The hotel is very close to Gatwick airport, making it convenient for early flights. The dining experience was average with undercooked toast, but the location near public transport to the airport was a plus.
Rooms
5.0
The rooms were very small and cramped, with a low ceiling making it difficult to stand straight.
Service
7.0
The staff were polite and helpful, although the lack of a welcoming feel was noticeable.
Location
8.0
The hotel's location was very close to Gatwick airport and public transport, convenient for travelers.
Dining
5.0
The dining experience was average, with undercooked toast being a letdown.
Facilities
The hotel offers basic facilities with a focus on convenience for airport travelers.
Close to airport
Cramped rooms
David
United States,
January
2024
6.4/10
The hotel has a great location near Gaywick, offering easy access to Gatwick Airport. The rooms are somewhat small and outdated but overall provide a decent stay. The service is friendly, but improvements could be made in terms of shuttle assistance. Pushy reservation requests at the onsite restaurant can be off-putting, and the local dining options may offer better value. The facilities are basic but functional.
Rooms
6.0
The room I stayed in was quite small and felt a bit outdated. It was a bit stuffy initially, and the overall decor was basic.
Service
7.0
The service from the driver and mini bus staff was friendly, but I wish they were more proactive in assisting with tasks, especially given my age.
Location
8.0
The location is convenient for those needing access to Gatwick Airport, and the proximity to Gaywick is a plus. However, be prepared for the main road junction nearby.
Dining
5.0
Dining options were somewhat limited, and the pushy approach to making reservations for breakfast and dinner at the onsite restaurant was not ideal. Consider checking out nearby local restaurants for better value.
Facilities
6.0
Basic facilities are available, including a large car park, but nothing too exceptional.
Mark
United Kingdom,
November
2023
8.2/10
The hotel was perfect for a stay before an early flight. The rooms were clean and comfortable, with basic toiletries provided. The location was good and closer to the airport, super close to the airport. The service was super-friendly. The dining was good, though the bacon could have been better. Overall, it was clean, comfortable, and offered excellent breakfast.
Rooms
9.0
The rooms were clean and comfortable, perfect for a stay before an early flight.
Service
9.0
The service was super-friendly.
Location
8.0
The hotel was good and closer to the airport, super close to the airport.
Dining
7.0
The dining was good, though the bacon could have been better.
Facilities
8.0
The facilities were convenient and well-maintained.
Abraham
United States,
October
2023
5.0/10
The hotel's room left much to be desired, cleanliness was lacking, and it needed some maintenance work. However, it was well lit. Service was below par, with delays and a rude attitude from staff. The location was convenient for airport transit but undergoing construction. Dining was disappointing and far from the advertised 'all-inclusive'.
Rooms
5.0
The room was unclean and in need of maintenance, but had good lighting.
Service
5.0
The service was poor with delays and a bad attitude from staff.
Location
6.0
The location was convenient for airport access but marred by ongoing construction.
Dining
5.0
The dining experience did not match the 'inclusive' promise, being disappointing.
Facilities
5.0
Darren
United Kingdom,
September
2023
5.0/10
The hotel is located in the loft area, which was convenient before our long trip back home. It's situated right onto the main road, providing easy access. The service was lacking, with sullen and rude staff, though one friendly and polite waitress stood out on the return transfer from the hotel. The location is on a busy main road, now appearing unkept, but it's great for a couple of pre-holiday drinks with friendly staff. The dining experience didn't meet expectations, as it only offered poor toast and didn't even qualify as continental style.
Rooms
7.0
The rooms were in the loft area, suitable for our stay before heading back home, and right onto the main road.
Service
5.0
The service was a mix of sullen and rude attitudes, although one waitress was a pleasant exception during our transfer back to the hotel.
Location
6.0
The location on the main road was busy and starting to show signs of neglect; however, it was convenient for pre-holiday drinks and easily accessible.
Dining
5.0
The dining experience fell short, offering very poor toast that didn't even meet continental standards.
Facilities
Owen
United Kingdom,
August
2023
7.8/10
When I arrived, my room was not facing the garden as expected, but it was conveniently located beside the shuttle departure point. The service provided, including assisting me with getting an electric heater and bath plug, was exceptional. However, there was a disappointing encounter with one staff member. Overall, it was a pretty good experience.
Rooms
7.0
The room I had was beside the shuttle departure point, not facing the garden as supposed.
Service
8.0
The staff went above and beyond to help, even guiding me on choosing the right shuttle bus in the morning. However, there was one rude and arrogant staff member who lacked customer service skills.
Location
9.0
The hotel's location is awesome for travelers going to or from Gatwick Airport. It's on a busy main road, yet near good restaurants in Horley.
Dining
7.0
I checked serving times and options after booking. The dining experience was superb, especially for those craving a traditional English breakfast. However, the continental options were lacking and the cleanliness of the room was concerning.
Facilities
8.0
The hotel offers a range of facilities such as room service, housekeeping, and shuttle services.
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